EXL is a New York-based publicly traded operations management and analytics leader that drive business impact through technology, industry-specific knowledge and a unique delivery model. EXL serves F1000 companies across the globe in many industries including insurance, healthcare, banking and financial services, utilities, travel, and transportation and logistics.
For the past 16 years, EXL has worked as a strategic partner and won awards in its approach to helping its clients solve business challenges such as streamlining business operations, taking products to market faster, improving corporate finance, building models to be compliant more quickly with new regulations, turning volumes of data into business opportunities, creating new channels for growth and better adapting to change.
EXL has grown to approximately 24,000 professionals in 32 global delivery centers throughout the U.S., Europe and Asia. The business operates within numerous industry verticals including banking and financial services, healthcare, L&A insurance, P&C insurance, transportation and logistics, travel and leisure, and utilities.
This role will manage a client portfolio within the NY & NJ territory locations, with additional occassional travel to additional client locations.
The ideal candidate will have recent experience within the Busienss Tranformation Account Manager capacity focused on the Travel client vertical / industry.
The ideal candidate will also have Managment Consulting experience with a focus on Travel clients.
The Business Transformation Client Manager will be responsible to execute strategies for Travel industry client portfolios to ensure growth and profitability of the accounts, effectively manage client relationships at appropriate level, facilitate delivery and innovation on accounts and drive client and employee satisfaction for higher productivity.
The Client Manager is also responsible for achieving the assigned annual revenue quota from existing Travel customer contracts by actively managing the client relationship as well as:
Few Key elements for the role: