Exl Service

Business Intelligence Developer, Decision Analytics

US-NY-New York
Regular Full-Time
Job Code


Business Intelligence Developer

EXL (NASDAQ:EXLS) is a leading operations management and analytics company that helps businesses enhance growth and profitability in the face of relentless competition and continuous disruption. Using our proprietary, award-winning Business EXLerator Framework™, which integrates analytics, automation, benchmarking, BPO, consulting, industry best practices and technology platforms, we look deeper to help companies improve global operations, enhance data-driven insights, increase customer satisfaction, and manage risk and compliance. EXL serves the insurance, healthcare, banking and financial services, utilities, travel, transportation and logistics industries. Headquartered in New York, New York, EXL has more than 24,000 professionals in locations throughout the United States, Europe, Asia (primarily India and Philippines), Latin America, Australia and South Africa.

EXL Analytics provides data-driven, action-oriented solutions to business problems through statistical data mining, cutting edge analytics techniques and a consultative approach. Leveraging proprietary methodology and best-of-breed technology, EXL Analytics takes an industry-specific approach to transform our clients’ decision making and embed analytics more deeply into their business processes. Our global footprint of nearly 2,000 data scientists and analysts assist client organizations with complex risk minimization methods, advanced marketing, pricing and CRM strategies, internal cost analysis, and cost and resource optimization within the organization.  EXL Analytics serves the insurance, healthcare, banking, capital markets, utilities, retail and e-commerce, travel, transportation and logistics industries.

Please visit www.exlservice.com for more information about EXL Analytics.


Looking for a BI Developer (QlikView/Tableau/Power BI) with 5+ years of experience. As the lead member of the reporting delivery team, the Business Intelligence (BI) Developer is responsible for the design, development, implementation and support of enterprise Business Intelligence (BI) reports and dashboards. Working with cross-functional teams, you will participate in gathering reporting requirements, and coordinate with Business Analysts to document and catalog all necessary requirements and artifacts. Using your skills and experience as a BI Developer, you will then use those requirements to design, develop, test and implement reports and dashboards that utilize the underlying data store(s)/ data warehouse(s) / data mart(s) with required BI technologies. Participate in some business analysis activities to gather necessary reporting and dashboard requirements.

  • Work with Business and Risk Analysts to translate business requirements into technical specifications and implement the required reports and dashboards, created from potentially multiple data sources
  • Create and execute Unit/Integration testing
  • Where feasible transition developed reports and dashboards to the offshore teams
  • Provide support as required to ensure the availability and performance of developed reports and dashboards for both external and internal users
  • Liaise with Technology and Data Management teams to ensure proper configuration management and change controls for the various Production and Pre-Production environments.
  • Provide technical assistance and cross training to other team members.
  • Provide training and assistance to users for generation of ad hoc reports where applicable
  • Design and implement technology best practices, guidelines and repeatable processes
  • Must be able to perform duties with moderate to low supervision
  • Must be able to articulate solutions / recommendations on complex issues within your area of expertise


  • 5+ years of BI Reporting Tools experience (QlikView/Tableau/Power BI) developing and implementing enterprise-scale reports and dashboards

  • Knowledge of more than one BI tool would be plus

  • Flexibility to learn new tools as per requirement

  • Experience in extracting/cleaning/integrating data for reporting through SAS/SQL

  • BA/BS in Computer Science or related field is preferable

  • Knowledge of logical and physical data modeling concepts (relational and dimensional)

  • Programming / scripting experience and knowledge of software development life cycle is preferred

  • Performance tuning experience related to reporting queries required

  • Understanding of data integration issues (validation and cleaning), familiarity with complex data and structures

  • Excellent analytical ability, communication skills, strong judgment and the ability to work effectively with both business and technical staff

What we offer: 

  • EXL Analytics offers an exciting, fast paced and innovative environment, which brings together a group of sharp and entrepreneurial professionals who are eager to influence business decisions. From your very first day, you get an opportunity to work closely with highly experienced, world class analytics consultants.
  • You can expect to learn many aspects of businesses that our clients engage in. You will also learn effective teamwork and time-management skills - key aspects for personal and professional growth
  • Analytics requires different skill sets at different levels within the organization. At EXL Analytics, we invest heavily in training you in all aspects of analytics as well as in leading analytical tools and techniques.
  • We provide guidance/ coaching to every employee through our mentoring program wherein every junior level employee is assigned a senior level professional as advisors.
  • Sky is the limit for our team members. The unique experiences gathered at EXL Analytics sets the stage for further growth and development in our company and beyond.


EEO Statement



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