Exl Service

Lead Web Designer

US-IN-Indianapolis
ID
2017-4515
Type
Regular Full-Time
Job Code
DJOB

Overview

EXL Service (NASDAQ: EXLS) is a global end-to-end Insurance Administration provider with Life, Annuity and Health operations, headquartered in New York. EXL was incorporated in 1999 and has since grown to be one of the leading insurance service provider companies with its 17,500 employees including 7000+ talented insurance domain experts and 300+ FLMI, CLU, CPCU, ChFC, RHU, REBC, Series 6 and Series 26 licensed professionals, 20+ service delivery centers across US, India, The Philippines, Malaysia, Czech Republic, Romania and Bulgaria.

The LifePRO division of EXL is a team dedicated to the development and implementation of the EXL LifePRO insurance administration system for Life, Health and Annuity Business. LifePRO streamlines policy administration for insurance companies through features such as a flexible product engine, real-time customer service and extensive agent compensation support.

Responsibilities

  • Leads user-centered design, visual design, usability engineering/testing.
  • Design modern/digital interactive experiences, and complex web-based transactional/operational support front end (thousands of screens/fields with complex business rules) into highly intuitive and simple user experiences (creating personas, journey maps, card sorting, information architecture, wireframes, prototypes, focus groups, to MVP)
  • Combines design expertise with deep expertise in all aspects of front-end technology and UX product development expertise from initial concepts/prototypes to fully developed/scaled web and mobile platforms (responsive design, HTML5/CSS3, MVC JavaScript frameworks (React, Angular), performance optimization, and best practices for cross-browser compatibility)
  • Coordinating/providing support to a distributed UX Design team from a UX architecture/framework perspective, as the point-of-contact for alignment of the Ul framework, user centered design process, digital artifacts and templates
  • Develop, coordinate and manage front-end design and assets systems and frameworks of standard U1 components, ensuring a process around ease of reuse/extension/style modification across a highly distributed team
  • Support the collection of usage statistics, UI error logging, and feedback mechanisms
  • Delivery of the new UI/UX artifacts and assets based on the direction
  • Managing the UI/UX resources, vendors and coordinate delivery of the UI assets to the development team.
  • Interaction with the developers to ensure the UI/UX best practice is followed as per expectations.

Qualifications

  • Passion for user-centered design, visual design, usability engineering/testing, as well as full stack front end development.
  • 10+ years’ experience designing modern/digital interactive experiences, and complex web-based transactional/operational support front end (thousands of screens/fields with complex business rules) into highly intuitive and simple user experiences (creating personas, journey maps, card sorting, information architecture, wireframes, prototypes, focus groups, to MVP)
  • Combines design expertise with deep expertise in all aspects of front-end technology and UX product development expertise from initial concepts/prototypes to fully developed/scaled web and mobile platforms (responsive design, HTML5/CSS3, MVC JavaScript frameworks (React, Angular2/4), performance optimization, and best practices for cross-browser compatibility)
  • Experience coordinating/providing support to a distributed UX Design team from a UX architecture/framework perspective, as the point-of-contact for alignment of the UI framework, user centered design process, digital artifacts and templates
  • Experience developing, coordinating, managing front-end design and assets systems and frameworks of standard UI components, ensuring a process around ease of reuse/extension/style modification across a highly distributed team
  • Experience with automation of UI guidelines, requirements, performance testing and catching of any “divergence”
  • Experience with enabling support for collection of usage statistics, UI error logging, and feedback mechanisms  
  • 5+ years’ experience as a UX lead leveraging the Agile methodology/process around user interface/UX development (role of UX in scrum/sprints, from user stories to design track, design and dev tracks integration, dev/mgmt. of UI components library,...)
  • Will need to see strong creative portfolio of work that demonstrates related problem solving skills and advanced knowledge and skill in both the UX and modern front end technology stack and frameworks

 

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