Exl Service

Business Analyst (Analytics)

Regular Full-Time
Job Code


EXL (NASDAQ: EXLS) is a leading operations management and analytics company that designs and enables agile, customer-centric operating models to help clients improve their revenue growth and profitability. Our delivery model provides market-leading business outcomes using EXL’s proprietary Business EXLerator Framework™, cutting-edge analytics, digital transformation and domain expertise. At EXL, we look deeper to help companies improve global operations, enhance data-driven insights, increase customer satisfaction, and manage risk and compliance. EXL serves the insurance, healthcare, banking and financial services, utilities, travel, transportation and logistics industries. Headquartered in New York, New York, EXL has more than 26,000 professionals in locations throughout the United States, Europe, Asia (primarily India and Philippines), South America, Australia and South Africa. For more information, visit www.exlservice.com.



Competencies and Skills:

 Knowledge of Microsoft Excel and PowerPoint is mandatory.

 Working knowledge of SAS/R is preferred.

 Good working knowledge of SQL is an added advantage.

 Should possess strong analytical and problem solving skills.

 Strong attention to details and number is a must.

 Clear listening and communication skills.

 Understanding of Marketing and Customer Profiling.

 Desire to leverage technical competence to solve business problems in an information rich environment.

 Knowledge and understanding of quantitative analysis is required and statistical analysis is preferred.

 Team player with demonstrated leadership potential who can lead teams independently in future.


 Own and manage all data for specific analytical projects

 Work with the business team to specify analysis tasks to generate insights

 Design and execute the analysis tasks using the appropriate language / tools

 Develop and implement business information reports on various platforms


 Adhering to documentation control standards and processes maintaining high

standards of quality will be a key requirement



Education and Experience:

 Knowledge of Excel is mandatory for individuals with both Bachelor’s and Master’s degree.


 Candidates who only have a Bachelor’s degree (BE/B. Tech or Honors in Economics, Math, Statistics) must have a year of analytics or relevant experience (IT/ITES).


EEO Statement



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