Exl Service

Digital Content Proofreader

Regular Full-Time
Job Code


EXL (NASDAQ: EXLS) is a leading operations management and analytics company that designs and enables agile, customer-centric operating models to help clients improve their revenue growth and profitability. Our delivery model provides market-leading business outcomes using EXL’s proprietary Business EXLerator Framework™, cutting-edge analytics, digital transformation and domain expertise. At EXL, we look deeper to help companies improve global operations, enhance data-driven insights, increase customer satisfaction, and manage risk and compliance. EXL serves the insurance, healthcare, banking and financial services, utilities, travel, transportation and logistics industries. Headquartered in New York, New York, EXL has more than 26,000 professionals in locations throughout the United States, Europe, Asia (primarily India and Philippines), South America, Australia and South Africa. For more information, visit www.exlservice.com.


  • Responsible for Content proofing and marking changes to all digital marketing collateral during both the creative design and production review process
  • Review a wide variety of marketing, advertising and promotional materials for omissions, errors, or inconsistencies in grammar, style, usage, format, and branding guidelines
  • Read corrected content, copies and/or proofs in order to ensure that all necessary corrections have been made
  • Ensure all web pages and documents contain all required disclaimers, footnotes, legal copy
  • Develop familiarity with logos, product names, and legal language, and other content/product and corporate brand guidelines
  • Consult recognized reference books and creative style manuals to ensure consistency with rules of grammar, style, and usage
  • Additional duties as assigned by manager


  • Excellent communication skills, both verbal and written
  • Excellent command of the English Language, inclusive of speaking, writing, punctuation, grammar and spelling
  • Exceptional attention to detail
  • The motivation to work on independently, to meet deadlines and the self-driven ability to stay focused
  • Ability to manage time and multi-task in an environment where multiple projects are occurring at the same time
  • Good judgment and the ability to gauge which changes are necessary and suggestions to resolve problems
  • Ability to work within the style of the author and/or client, rather than impose their own ideas
  • Good interpersonal skills, to build working relationships and contacts with Client Services, Creative and Digital team members
  • Confidence with computers and supporting software
  • Familiarity with the production processes for print and digital is a plus
  • 5 years or more of proofreading background gained through education or on-the-job experience
  • 8 years or more working in a professional office environment
  •  Knowledge of best practices in proofreading marks

EEO Statement



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