Exl Service

Vice President, Decision Analytics (Account Management)

Job Location US-NJ-Jersey City
Regular Full-Time
Job Code


Vice President, Decision Analytics (Account Management)


EXL (NASDAQ:EXLS) is a leading operations management and analytics company that helps businesses enhance growth and profitability in the face of relentless competition and continuous disruption. Using our proprietary, award-winning Business EXLerator Framework™, which integrates analytics, automation, benchmarking, BPO, consulting, industry best practices and technology platforms, we look deeper to help companies improve global operations, enhance data-driven insights, increase customer satisfaction, and manage risk and compliance. EXL serves the insurance, healthcare, banking and financial services, utilities, travel, transportation and logistics industries. Headquartered in New York, New York, EXL has more than 24,000 professionals in locations throughout the United States, Europe, Asia (primarily India and Philippines), Latin America, Australia and South Africa.


EXL Analytics provides data-driven, action-oriented solutions to business problems through statistical data mining, cutting edge analytics techniques and a consultative approach. Leveraging proprietary methodology and best-of-breed technology, EXL Analytics takes an industry-specific approach to transform our clients’ decision making and embed analytics more deeply into their business processes. Our global footprint of nearly 2,000 data scientists and analysts assist client organizations with complex risk minimization methods, advanced marketing, pricing and CRM strategies, internal cost analysis, and cost and resource optimization within the organization.  EXL Analytics serves the insurance, healthcare, banking, capital markets, utilities, retail and e-commerce, travel, transportation and logistics industries.


Please visit www.exlservice.com for more information about EXL Analytics.


Role Overview:

EXL is seeking an experienced Account Executive to generate revenue growth within new and existing accounts in banking financial services sector.   The successful candidate will have deep knowledge of analytics and financial services. The candidate will have demonstrated consistent success and experience in meeting aggressive growth goals by proactively uncovering opportunities for analytics, consulting and process management.


Account Management — Be self driven with a mentality to identify and grow existing business with Banking relationships. Be responsible for management key client executives and pro-actively identifying emerging opportunities within existing clients and working towards converting them.


Consultative Selling — Earn the role of trusted advisor by demonstrating a thorough understanding of EXL’s analytic solutions and matching these services to client needs and critical industry challenges. Provide guidance to internal teams that work with you to develop and implement effective solutions


Delivery — Be responsible for delivering on select engagements as identified by the practice leader. Contribute and participate in account planning efforts with all team members within the vertical to identify upcoming areas of interest and proactively identify audience to go after for those opportunities.


Relationship Management— Manage client relationships and work with the engagement managers in ensuring delivery of projects with an uncompromising focus on client satisfaction, timelines, budgets & other milestones while leveraging a global delivery model. Monitor client satisfaction with the ongoing delivery of existing projects and request interventions from delivery leaders, if required. Proactively identify expansion opportunities within existing relationships as well as new engagements to serve emerging needs of the clients and lead the business development leveraging capabilities and expertise within the organization.


  • MBA from a top-tier business school
  • Experience delivering engagements on analytics and financial services
  • Strong understanding of banking financial services
  • Ability to drive personal results in a collaborative, team selling environment
  • Experience in managing senior level relationships extending to the C-level
  • Strong consultative sales and negotiation skills preferred
  • Demonstrates good problem solving and analytical skills
  • Ability to lead productive and engaging meetings with individuals who may have competing goals and objectives
  • Ability to influence contacts to become a change agent within their financial institution
  • Excellent written and oral communication skills; articulate and persuasive presence and speaking experience required
  • Proven skill to build relationships by offering recommendations through formal sales presentations, written proposals, and negotiating to yes preferred
  • Excellent planning, organizational and project management skills. Familiarity with Salesforce.com highly preferred
  • Willingness to travel upto 50%

 What we offer: 

  • EXL Analytics offers an exciting, fast paced and innovative environment, which brings together a group of sharp and entrepreneurial professionals who are eager to influence business decisions. From your very first day, you get an opportunity to work closely with highly experienced, world class analytics consultants.
  • You can expect to learn many aspects of businesses that our clients engage in. You will also learn effective teamwork and time-management skills - key aspects for personal and professional growth
  • Analytics requires different skill sets at different levels within the organization. At EXL Analytics, we invest heavily in training you in all aspects of analytics as well as in leading analytical tools and techniques.
  • We provide guidance/ coaching to every employee through our mentoring program wherein every junior level employee is assigned a senior level professional as advisors.
  • Sky is the limit for our team members. The unique experiences gathered at EXL Analytics sets the stage for further growth and development in our company and beyond.


EEO Statement



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