Exl Service

Regional Manager, remotely

US-REMOTE
ID
2017-4793
Type
Regular Full-Time
Job Code
DJOB

Overview

The following position for a Regional Manager will cover the South Region for OSI Survey. The Regional Manager may manage a team of Field Managers.

Exciting growth opportunity!  This leadership position is accountable for overall health of the territory and business.  The successful candidate will be responsible for all aspects of customer product and service delivery to include:  timely service while meeting production goals, positive impact on quality, recruit Field Specialists commensurate with territory needs, assign work based on Field Specialist skill-set and survey requirements, build strong customer relationships within their geographic region, and influence growth and future direction in a fast-paced environment.

Responsibilities

 

  • Builds strong relationships with Field Specialists.
  • Manages the Field Specialist’s work assignments and productivity needs within a specified region.
  • Exceeds or meets company time service objectives.
  • Exceeds or meets personal and regional production goals.
  • Partners with Quality Review team to deliver excellent overall Quality of territory
  • Manages budget guidelines including Field Specialist’s expense ratios.
  • Builds relationships and credibility with insurance company clients and customers.
  • Drives efficient and consistent management practices within territory inline with company policies, procedures, and standards
  • Contributes proactively toward efficiency, timeliness, quality, or other improvements for entire team
  • Recruits and maintains Field Specialists benchstrength to meet company’s quality and professionalism standards.
  • Leads special projects as needed

Qualifications

 

  • 5+ Years of Loss Control / Risk Engineering with all lines
  • Excellent written and oral communication skills
  • Excellent ability to multi-task and high degree of inherent organization
  • Results oriented
  • Relationship builder
  • Team player
  • Drive for continuous improvement
  • Entrepreneurial
  • Desire to coach and mentor
  • Passion for field of safety
  • Delivering critical high quality, timely information to our partners
  • Desire to lead, drive change, and own overall results for the territory

EEO Statement

EEO/Minorities/Females/Vets/Disabilities

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