EXL (NASDAQ:EXLS) is a leading operations management and analytics company that helps businesses enhance growth and profitability in the face of relentless competition and continuous disruption. Using our proprietary, award-winning Business EXLerator Framework™, which integrates analytics, automation, benchmarking, BPO, consulting, industry best practices and technology platforms, we look deeper to help companies improve global operations, enhance data-driven insights, increase customer satisfaction, and manage risk and compliance. EXL serves the insurance, healthcare, banking and financial services, utilities, travel, transportation and logistics industries. Headquartered in New York, New York, EXL has more than 24,000 professionals in locations throughout the United States, Europe, Asia (primarily India and Philippines), Latin America, Australia and South Africa.
RPM (An EXL Analytics Subsidiary) RPM Direct, LLC, an EXL company, is one of the leading providers of database marketing services to the Insurance Industry. We’ve built our success helping insurance, banking & retail companies to grow their business. RPM Analytics arm is responsible for developing multi-channel marketing programs and delivering required performance through statistical data mining, cutting edge analytics techniques and a consultative approach. Leveraging proprietary methodology and best-of-breed technology, RPM takes an industry-specific approach to transform our clients ‘marketing programs. Since inception, RPM has launched successful data-based customer acquisition programs for major brands and digital startups creating nearly $6 billion in new premium through the use of targeted media
Please visit http://www.rpmdirectllc.com/ for more information about RPM Direct
What we offer:
Role and Responsibilities:
RPM is seeking an experienced professional to generate revenue growth within new and existing accounts. The successful candidate will have deep knowledge of analytics and financial services. The candidate will have demonstrated consistent success and experience in meeting aggressive growth goals by proactively uncovering opportunities for analytics, consulting and process management.
Major Job Functions
Delivery — Be responsible for maintaining and improving upon marketing campaign performance across all RPM clients. Contribute and participate in account planning efforts with all team members within different vertical to identify upcoming areas of interest and proactively identify audience to go after for those opportunities.
Account Management — Be self-driven with a mentality to identify and grow existing business with relationships. Be responsible for management key client executives and pro-actively identifying emerging marketing opportunities within existing clients and working towards converting them. Develops excellent relationships within client and prospective client organizations.
Consultative Selling — Earn the role of trusted advisor by demonstrating a thorough understanding of RPM analytic solutions and matching these services to client marketing needs and challenges. Provide guidance to internal teams that work with you to develop and implement effective solutions.
Relationship Management— Manage client relationships and work with our internal client executives in ensuring delivery of projects with an uncompromising focus on client satisfaction, timelines, budgets & other milestones. Monitor client satisfaction with the ongoing performance of existing campaigns and request interventions from delivery leaders, if required. Proactively identify expansion opportunities within existing relationships as well as new engagements to serve emerging needs of the clients and lead the business development leveraging capabilities and expertise within the organization.