Exl Service

Area Manager, remotely

US-Pacific Northwest
Regular Full-Time
Job Code


Overland Solutions has an opening for an Area Manager in the Pacific Northwest. The Area Manager reports to the Regional Manager of the California region. This is a senior level position in which incumbent’s responsibilities focus on the management, coordination, monitoring, and training of regional auditors in a manner that is consistent with company policies, procedures, and performance standards.






  • Manage assigned territory/auditors to achieve regional performance metrics.
  • Achieve satisfactory customer service results for assigned customers.
  • Maintain YTD and annual company performance metrics.
  • Participate in the regional customer contact program.
  • Create development plans that will identify bench strength candidates.



  • Strong analytical skills and attention to detail.
  • Ability to manage time and perform responsibilities with little ‘face to face’ supervision.
  • Good interpersonal skills and ability to communicate effectively with co-workers and clients.
  • Ability to utilize resources available to complete assigned projects successfully.
  • Knowledge in use of computers to document and record audit findings.
  • Familiarity with overall organization and importance of audit functions.
  • Ability to coach, train, mentor, and provide leadership to staff.
  • Associates degree with a major in Accounting, Business Management. Insurance or equivalent experience considered.





  • A minimum of three years or more of job experience as an auditor including minimum of one year of job experience as a mentor.

Certifications and Licenses:

Preferred:              Certified in the ISO PAAS TAP Certification program.    

                             In process of completing the IIA APA program.

EEO Statement



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