Exl Service

Area Manager, remotely

US-Pacific Northwest
ID
2018-4938
Type
Regular Full-Time
Job Code
DJOB

Overview

Overland Solutions has an opening for an Area Manager in the Pacific Northwest. The Area Manager reports to the Regional Manager of the California region. This is a senior level position in which incumbent’s responsibilities focus on the management, coordination, monitoring, and training of regional auditors in a manner that is consistent with company policies, procedures, and performance standards.

 

 

 



Responsibilities

 

  • Manage assigned territory/auditors to achieve regional performance metrics.
  • Achieve satisfactory customer service results for assigned customers.
  • Maintain YTD and annual company performance metrics.
  • Participate in the regional customer contact program.
  • Create development plans that will identify bench strength candidates.

Qualifications

 

  • Strong analytical skills and attention to detail.
  • Ability to manage time and perform responsibilities with little ‘face to face’ supervision.
  • Good interpersonal skills and ability to communicate effectively with co-workers and clients.
  • Ability to utilize resources available to complete assigned projects successfully.
  • Knowledge in use of computers to document and record audit findings.
  • Familiarity with overall organization and importance of audit functions.
  • Ability to coach, train, mentor, and provide leadership to staff.
  • Associates degree with a major in Accounting, Business Management. Insurance or equivalent experience considered.

 

 

 

Experience:  

  • A minimum of three years or more of job experience as an auditor including minimum of one year of job experience as a mentor.

Certifications and Licenses:

Preferred:              Certified in the ISO PAAS TAP Certification program.    

                             In process of completing the IIA APA program.

EEO Statement

EEO/Minorities/Females/Vets/Disabilities

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