Exl Service

Senior Consultant- Next Generation Operations

Job Location US-IL-Chicago
Regular Full-Time
Job Code


The EXL Consulting practice is looking for people who are passionate about helping our clients achieve big things.  Our consultants enjoy building lasting relationships with clients and teammates across the globe.  We work in a collaborative environment bringing various strengths, perspectives and experiences together to solve challenging problems.  We are always looking for curious and bright minds who are excited to take on new and interesting adventures.


Please visit www.exlservice.com for more information.


Leads project teams, typically managing significant work streams on a day-to-day basis.

  • Leverage business acumen to develop hypotheses, collect data, perform analyses, understand the problem and shape expectations to meet client deliverables
  • Structure the analytical framework and work-flow for each assignment
  • Primary contact with client and EXL senior management to communicate project progress and solicit feedback
  • Effectively guide team of 1-2 Business Analysts and report to an Engagement Manager
  • Manage project tasks and coordinate sub-team efforts
  • Facilitate and gather client feedback
  • Manage frequency of feedback loop with off-shore resources


  • BA or BS, with strong quantitative skills from a leading academic institution
  • MBA from top-tier business school (preferred)
  • 3-5 years of pre-MBA experience
  • Management consulting experience strongly preferred, but not required
  • High level of self-confidence, strong people skills and demonstrated leadership ability
  • Excellent presentation and written communication skills, including deck writing
  • Based in Chicago, IL

EEO Statement



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