At EXL, we believe there is always a better way. We look deeper, we find it and make it happen. Our solutions integrate operations management services, analytics and technology platforms to deliver immediate results and long-term business impact.
Ours is a company built on value and trust. Our core values are innovation, excellence, collaboration, integrity and trust. We take client service seriously; and our clients’ priorities drive our business focus. Their journey is our journey.
EXL’s Finance Transformation practice focuses on 5 key areas, including, Finance Organizational Design, Process Optimization, Finance Systems Advisory, Compliance & Assurance, and Accounting Advisory Services.
The program manager is an individual who can "make things happen" through team building, effective management of client relationships, and attention to detail. Individual will act as a single point of contact with customers and project teams in order to ensure that projects are completed on time, within budget and to contractual requirements.
Individual will lead project teams in the delivery of on-time technology and business solutions, including analysis, design, development, testing, training, installation and transition of post implementation support. Individual may also be responsible for overseeing organizational change activities that integrate with technology implementations.
Individual will provide leadership and direction in establishment of standardized project management processes. This entails:
Promoting a flexible engagement environment that can handle changes in direction while maintaining focus on delivering value for the client Individual will be expected to anticipate and identify issues that will inhibit attainment of goals and proactively solve those problems. S/he will also coordinate resolution of issues through the use of change management and consensus building. The program manager also oversees client billing.
EXL Program Managers are the primary day-to-day client contacts and regularly interact with senior client executives.
Leads at least 1-2 project teams of 4+ consultants as well as the client team in all aspects of project execution
Actively contributes to business development and to attracting, retaining, developing, and motivating a team of diverse and qualified staff
Preferable – some experience with risk and compliance