Exl Service

  • Manager, Decision Analytics Services

    Job Location US-NJ-Jersey City
    Regular Full-Time
  • Overview

    Manager, Decision Analytics Services


    EXL (NASDAQ:EXLS) is a leading operations management and analytics company that helps businesses enhance growth and profitability in the face of relentless competition and continuous disruption. Using our proprietary, award-winning Business EXLerator Framework™, which integrates analytics, automation, benchmarking, BPO, consulting, industry best practices and technology platforms, we look deeper to help companies improve global operations, enhance data-driven insights, increase customer satisfaction, and manage risk and compliance. EXL serves the insurance, healthcare, banking and financial services, utilities, travel, transportation and logistics industries. Headquartered in New York, New York, EXL has more than 24,000 professionals in locations throughout the United States, Europe, Asia (primarily India and Philippines), Latin America, Australia and South Africa.


    EXL Analytics provides data-driven, action-oriented solutions to business problems through statistical data mining, cutting edge analytics techniques and a consultative approach. Leveraging proprietary methodology and best-of-breed technology, EXL Analytics takes an industry-specific approach to transform our clients’ decision making and embed analytics more deeply into their business processes. Our global footprint of nearly 2,000 data scientists and analysts assist client organizations with complex risk minimization methods, advanced marketing, pricing and CRM strategies, internal cost analysis, and cost and resource optimization within the organization.  EXL Analytics serves the insurance, healthcare, banking, capital markets, utilities, retail and e-commerce, travel, transportation and logistics industries.


    Please visit www.exlservice.com for more information about EXL Analytics.


    Role Overview:

    Our growing Insurance Analytics team is looking for an experienced Manager to support the Insurance team. The ideal candidate for this position will have extensive experience in Insurance Analytics team and would have led a team of 4-5 Analysts in the past. We are also looking for excellent communication and problem solving skills.


    • Work with the client team to solve client business problems by translating them into an analytical problem solving framework
    • Hands on experience in Data Modeling and data analytics tools like SQL, R, Python, SAS and good knowledge in advance analytics/Machine Learning/Data Mining/Text Mining
    • Identify analytics opportunities and ensure end to end delivery of proposition
    • Deliver on analytical solutions in Insurance, leveraging deep business understanding and analytical expertise
    • Develop and maintain a relationship with business stakeholders
    • Research and apply new methodologies to varied client situations
    • Project as well as Team Management
    • Lead a team of 4-6 offshore based Analysts to generate insights from data
    • Coach and mentor the team on advanced analytics concepts
    • Review the work and providing constructive feedback to the team members to ensure quality output


    • Master’s or Bachelor's degree in electronics/electrical engineering, computer science, IT or related quantitative analytics field from top-tier universities with strong record of achievement
    • 4 to 6 years’ Analytics experience, Insurance analytics experience is preferred (1-2 projects into Insurance); 2+ years’ experience of working with large datasets
    • Ability to lead teams of 4-6 analysts
    • Strong communication skills
    • Strong modeling/data skills in either R or Python
    • Excel, SAS, SQL knowledge

    What we offer:

    • EXL Analytics offers an exciting, fast paced and innovative environment, which brings together a group of sharp and entrepreneurial professionals who are eager to influence business decisions. From your very first day, you get an opportunity to work closely with highly experienced, world class analytics consultants.
    • You can expect to learn many aspects of businesses that our clients engage in. You will also learn effective teamwork and time-management skills - key aspects for personal and professional growth
    • Analytics requires different skill sets at different levels within the organization. At EXL Analytics, we invest heavily in training you in all aspects of analytics as well as in leading analytical tools and techniques.
    • We provide guidance/ coaching to every employee through our mentoring program wherein every junior level employee is assigned a senior level professional as advisors.
    • Sky is the limit for our team members. The unique experiences gathered at EXL Analytics sets the stage for further growth and development in our company and beyond. 


    EEO Statement



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