Exl Service

  • Process Improvement and Automation Associate

    Job Location US-NJ-Jersey City
    EXL Consulting
    Regular Full-Time
  • Overview

    At EXL, we believe there is always a better way. We look deeper, we find it and make it happen. Our solutions integrate operations management services, analytics and technology platforms to deliver immediate results and long-term business impact.


    Ours is a company built on value and trust. Our core values are innovation, excellence, collaboration, integrity and trust. We take client service seriously; and our clients’ priorities drive our business focus. Their journey is our journey.


    EXL’s Finance Transformation practice focuses on 5 key areas, including, Finance Organizational Design, Process Optimization, Finance Systems Advisory, Compliance & Assurance, and Accounting Advisory Services.


    We are hiring a Process Improvement and Automation Specialist to join our Consulting Practice in the New York/New Jersey area with a focus on Business Analysis reporting in to the Client Engagement Manager.


    The incumbent will be a part of the service delivery team for medium to large teams engaged in Finance Transformation projects for global clients.


    • Understand and apply knowledge of various financial products and regulatory requirements
    • Assess the existing business processes, identify/ gather existing procedures and create end to end process maps using various process modeling tools
    • Identify stakeholders and manage end to end execution and communication (including project planning, client interviews, business reviews, approvals etc.) with multiple stakeholders
    • Conduct SME walkthroughs and/or interviews to understand, map and validate processes
    • Collaborate with the Risk & Compliance Units to list and categorize all the pre-defined policies, risks and controls and map them to the relevant process steps
    • Identify the potential process improvement and transformation opportunities
    • Deliver comprehensive process maps outlining all components e.g. risks, controls, policies, regulations and opportunities
    • Participates in the collection and interpretation of business requirements, and participates in the development and review of processes and procedures, workflow analytics, and reporting.
    • Develops and maintains of all applicable policy and procedure documentation.
    • Independently obtains and identifies the business requirements needed to carry out and improve applicable business processes.
    • Translates business needs, processes and/or procedures by partnering with applicable experts and business stakeholders to determine and articulate needs.
    • Drives the development, analysis and distribution of relevant reporting.


    • 3-6 years of relevant current experience in process modeling and documentation
    • Prior experience in the Banking Industry either directly or any other reputed professional services firm is a must
    • Bachelor’s degree in Finance, Accounting and/or Business Administration
    • MBA or any certification such as CPA , CMA , CFA is a plus


    Skills required:

    • Knowledge and experience of various financial products and product lifecycle
    • Strong written and oral communication skills
    • Competency with spreadsheets, word processing and database software and business systems (Word, Access, Excel, PowerPoint, etc.)
    • Competency with process modelling tools (MS Visio, IBM BlueWorks etc.) and BPM notations
    • Ability to multi-task and work under strict deadlines
    • Strong analytical acumen and problem solving skills
    • Team player and goal oriented
    • Proven ability to lead projects and engage with senior management

    EEO Statement



    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed