Exl Service

  • Licensed Insurance Agent - Remote

    Job Location US-REMOTE
    Global Client Services
    Regular Full-Time
  • Overview

    EXL Service (NASDAQ: EXLS) is a global end-to-end Insurance Administration provider with Life, Annuity and Health operations, headquartered in New York. EXL was incorporated in 1999 and has since grown to be one of the leading insurance service provider companies with its 17,500 employees including 7000+ talented insurance domain experts and 300+ FLMI, CLU, CPCU, ChFC, RHU, REBC, FINRA licensed professionals, 20+ service delivery centers across US, India, The Philippines, Malaysia, Czech Republic, Romania and Bulgaria. We’re looking for ambitious and smart individuals to join our Life and Health call center team headquartered in Richmond, VA. Remote work arrangements are available.   


    Licensed Life & Health Insurance Agent

    Roles and Responsibilities

    • Effectively and efficiently communicate with prospective customers by adhering to established call center processes and performance standards.
    • Uses Client and EXL approved Call Guides and Closes Sales of Life & Health Insurance Products.
    • Build positive relationships with operations team members
    • Must maintain strict adherence to schedule, have excellent time management skills, and be energized by the Sales Process in a fast-paced environment.
    • Cross-train on multiple products to provide operational flexibility and support for peak demand periods throughout the year
    • Remain current on changes and updates for products, processes, and operational procedures to ensure compliance with all required regulations and standards
    Candidate Profile:
    • Holds an active Life and Health Insurance License and has sales experience in an inside sales operation direct to consumers.
    • Has a clean background and is able to pass screening by EXL, State Departments of Insurance and various company appointment requiremnts.
    • Proven sales aptitude and customer interaction skills, handling customer concerns and objections effectively.
    • Knowledgeable in life and health insurance including Medicare Supplements, Medicare Advantage Plans, Prescription Drug Plans, Term Life Insurance and Final Expense policies.
    • Demonstrated experience a PC and the ability to work simultaneously with multiple computer systems.
    • Scheduled hours may range from 9 am – 10:00 pm Monday – Friday. Some weekend hours may be available.



    Preferred Qualifications:

    • Excellent written and verbal communication skills.
    • Sharp attention to detail and ability to perform with a high degree of accuracy.
    • Able to meet multiple performance targets @ or above benchmark sales levels; including but not limited to accuracy, call quality, timeliness, and productivity.
    • Ability and willingness to learn.
    • Demonstrated decision making skills.
    • Flexible/Open to change - ability to adapt positively to changing business needs.
    • Focus on results - proven ability to set and meet aggressive goals.
    • Work harmoniously with peers in a team environment to accomplish personal and professional goals.



    What We Offer:


    • EXL offers an exciting, fast paced and innovative environment, which brings together a group of sharp and enthusiastic professionals.
    • Great benefits (Fulltime only)– medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance, FSA, 401k match, PTO days etc.


    EEO Statement



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