Exl Service

  • Direct Marketing Acquisition Coordinator (Assistant Manager, Decision Analytics Services)

    Job Location US-MN-Minneapolis
    Regular Full-Time
  • Overview

    Assistant Manager, Services


    EXL (NASDAQ:EXLS) is a leading operations management and analytics company that helps businesses enhance growth and profitability in the face of relentless competition and continuous disruption. Using our proprietary, award-winning Business EXLerator Framework™, which integrates analytics, automation, benchmarking, BPO, consulting, industry best practices and technology platforms, we look deeper to help companies improve global operations, enhance data-driven insights, increase customer satisfaction, and manage risk and compliance. EXL serves the insurance, healthcare, banking and financial services, utilities, travel, transportation and logistics industries. Headquartered in New York, New York, EXL has more than 24,000 professionals in locations throughout the United States, Europe, Asia (primarily India and Philippines), Latin America, Australia and South Africa.


    EXL Analytics provides data-driven, action-oriented solutions to business problems through statistical data mining, cutting edge analytics techniques and a consultative approach. Leveraging proprietary methodology and best-of-breed technology, EXL Analytics takes an industry-specific approach to transform our clients’ decision making and embed analytics more deeply into their business processes. Our global footprint of nearly 2,000 data scientists and analysts assist client organizations with complex risk minimization methods, advanced marketing, pricing and CRM strategies, internal cost analysis, and cost and resource optimization within the organization.  EXL Analytics serves the insurance, healthcare, banking, capital markets, utilities, retail and e-commerce, travel, transportation and logistics industries.


    Please visit www.exlservice.com for more information about EXL Analytics.


    Positions Overview:

    This position is responsible for working with and supporting the Direct Marketing Acquisition team at U.S. Bank. The ideal applicant will have good project management skills, the ability to multi-task and quickly transition from one task to another in a fast paced environment. The candidate must be technically proficient so he/she is comfortable working not only in Microsoft Excel, Word and PowerPoint, but other internal systems as well. Proven time management skills to ensure projects remain on schedule will contribute to the candidate’s success in the role.


    • Creating and updating compliance records in the system of record
    • Entering and updating jobs in the Aprimo tool
    • Maintaining the compliance folders required for all direct marketing jobs in preparation for internal and external audits
    • Assisting with the monthly self-auditing process
    • Creating and maintaining the creative schedule to ensure all projects are on time
    • Assisting in the management of the approvals process, including proofing and approvals routing
    • Assist with the invoicing process- submission of invoices and report updating
    • Updating expense and results reporting to help the team make the strategic decisions necessary to advance the programs
    • Assisting with questions that come from our business partners via email related to our Credit and DDA campaigns
    • Other duties as assigned


    • Master’s or Bachelor's degree in electronics/electrical engineering, computer science, IT or related quantitative analytics field from top-tier universities with strong record of achievement.
    • 1+ years’ Project Management experience with solid analytical skills and an entrepreneurial, hands-on approach to work.
    • Strong Microsoft Excel, Word and PowerPoint skills
    • Good verbal and written communication skills
    • Strong time management
    • Strong organizational and prioritization skills
    • Ability to multitask
    • Ability to work independently and as part of a team
    • Leadership skills, team player, communication skill

     What we offer:

    • EXL Analytics offers an exciting, fast paced and innovative environment, which brings together a group of sharp and entrepreneurial professionals who are eager to influence business decisions. From your very first day, you get an opportunity to work closely with highly experienced, world class analytics consultants
    • You can expect to learn many aspects of businesses that our clients engage in. You will also learn effective teamwork and time-management skills - key aspects for personal and professional growth
    • Analytics requires different skill sets at different levels within the organization. At EXL Analytics, we invest heavily in training you in all aspects of analytics as well as in leading analytical tools and techniques.
    • We provide guidance/ coaching to every employee through our mentoring program wherein every junior level employee is assigned a senior level professional as advisors.
    • Sky is the limit for our team members. The unique experiences gathered at EXL Analytics sets the stage for further growth and development in our company and beyond.


    EEO Statement



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