EXL (NASDAQ: EXLS) is a leading operations management and analytics company that designs and enables agile, customer-centric operating models to help clients improve their revenue growth and profitability. Our delivery model provides market-leading business outcomes using EXL’s proprietary Business EXLerator Framework™, cutting-edge analytics, digital transformation and domain expertise. At EXL, we look deeper to help companies improve global operations, enhance data-driven insights, increase customer satisfaction, and manage risk and compliance. EXL serves the insurance, healthcare, banking and financial services, utilities, travel, transportation and logistics industries. Headquartered in New York, New York, EXL has more than 26,000 professionals in locations throughout the United States, Europe, Asia (primarily India and Philippines), South America, Australia and South Africa. For more information, visit www.exlservice.com.
The Receptionist is responsible for professionally answering and properly routing incoming calls, mail distribution, flow of correspondence, requisition of supplies, as well as additional duties, as assigned (which may include maintaining the calendar and scheduling the Conference Rooms and the Conference Bridges). The Receptionist must have the switchboard open and operating promptly beginning at 8:30 a.m. and throughout the day until at least 5:30 p.m. Relief coverage will be provided for a one-hour lunch, as well as on an “as needed” basis for short breaks. The Receptionist should work with relief coverage to determine appropriate times for lunch and breaks.
Education/License/Certification: At a minimum, an Associate’s degree from an accredited college or university is preferred.
Experience: A minimum 1 year of experience as a Receptionist, along with an ability to multitask, is required. Handling multiple incoming lines is preferred, as is experience assisting in a Human Resources back office capacity.