Exl Service

  • Data/NLP Scientist, Decision Analytics

    Job Location US-NJ-Jersey City
    Regular Full-Time
  • Overview

    Data/NLP Scientist


    EXL (NASDAQ:EXLS) is a leading operations management and analytics company that helps businesses enhance growth and profitability in the face of relentless competition and continuous disruption. Using our proprietary, award-winning Business EXLerator Framework™, which integrates analytics, automation, benchmarking, BPO, consulting, industry best practices and technology platforms, we look deeper to help companies improve global operations, enhance data-driven insights, increase customer satisfaction, and manage risk and compliance. EXL serves the insurance, healthcare, banking and financial services, utilities, travel, transportation and logistics industries. Headquartered in New York, New York, EXL has more than 24,000 professionals in locations throughout the United States, Europe, Asia (primarily India and Philippines), Latin America, Australia and South Africa.


    EXL Analytics provides data-driven, action-oriented solutions to business problems through statistical data mining, cutting edge analytics techniques and a consultative approach. Leveraging proprietary methodology and best-of-breed technology, EXL Analytics takes an industry-specific approach to transform our clients’ decision making and embed analytics more deeply into their business processes. Our global footprint of nearly 2,000 data scientists and analysts assist client organizations with complex risk minimization methods, advanced marketing, pricing and CRM strategies, internal cost analysis, and cost and resource optimization within the organization.  EXL Analytics serves the insurance, healthcare, banking, capital markets, utilities, retail and e-commerce, travel, transportation and logistics industries.


    Please visit www.exlservice.com for more information about EXL Analytics.


    • Leads all NLP/NLG driven solutions for the project
    • Design NLP models for searching structured/unstructured data in real/near-real time
    • Guide the development team in programming and implementation of the logic
    • Design statistical models/ML models in a way that utilizes benefits of parallel processing and returns the search results in real time on large datasets
    • Plays critical role in defining the problem, structuring the solution, and executing against it
    • Clearly defines project deliverables, timelines and methodology laying out the project plan
    • Owns the execution of the project, with on time delivery every time, ensuring all project goals are met
    • Interacts regularly with product team members ensuring successful integration of NLP solutions in the product architecture
    • Keeps the solutions updated with the recent developments in NLP/NLG


    • PhD in Artificial Intelligence/Natural Language Processing/Computational Linguistics area
    • 2+ year post PhD industry experience with project(s) in AI/NLP/ML as a Data Scientist/Software Developer/NLP Engineer
    • BS / MS in Computer Science
    • Human conversation/Chat-bot related projects/research papers in reputed publication
    • Information Retrieval related projects/research papers in reputed publication
    • Logico-Linguistic modelling
    • Good in designing language models (involves all steps of development - data collection too)
    • Good understanding of AI based search and planning algorithms
    • Good understanding of DBMS, Relational Algebra, Symbolic Logic, Predicate Logic etc.
    • Good grasp in Statistics, Probabilistic Graphical Model and Deep learning
    • Design of complex data structures such as knowledge graph optimal for use in real/near-real time
    • Experience in reinforcement learning and online learning
    • Strong programming background for industry like Python (with expertise in scipy, numpy, pandas etc.)
    • Knowledge of ML Frameworks (Tensorflow, PyTorch etc.)

    What we offer:


    • EXL Analytics offers an exciting, fast paced and innovative environment, which brings together a group of sharp and entrepreneurial professionals who are eager to influence business decisions. From your very first day, you get an opportunity to work closely with highly experienced, world class analytics consultants
    • You can expect to learn many aspects of businesses that our clients engage in. You will also learn effective teamwork and time-management skills - key aspects for personal and professional growth
    • Analytics requires different skill sets at different levels within the organization. At EXL Analytics, we invest heavily in training you in all aspects of analytics as well as in leading analytical tools and techniques.
    • We provide guidance/ coaching to every employee through our mentoring program wherein every junior level employee is assigned a senior level professional as advisors.
    • Sky is the limit for our team members. The unique experiences gathered at EXL Analytics sets the stage for further growth and development in our company and beyond.


    EEO Statement



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