Why join EXL?
At EXL, were more than just an analytics, operations management, and technology Company. We focus not only on our outstanding Team Members, but on our growing industry as well.
Headquartered in NYC, EXL has more than 27,000 professionals situated in locations throughout the United States, Europe, Asia, Latin America, and South Africa.
Our EXL Team Members receive the benefit of:
Valuable Compensation Package:
Comprehensive Health & Welfare Benefits:
Inviting Culture & Team-Oriented Philosophy:
As a Disability Claims Associate, you will perform medical retrieval and summarization. You will need the knowledge and skills to conduct thorough investigations of disability claims. This is a fast-paced job where attention to detail counts. The Disability Claims Associate has direct impact on claimant health, well-being and sense of security. The ability to make and effectively communicate decisions within tight time frames, while integrating knowledge of medical conditions and customer contracts is an integral part of success in this role.
Operations: Ensure a positive customer experience. Maintains in-depth knowledge of customer needs. Promotes and maintains a positive, professional image of EXL. Participates in special projects as directed by Leadership.
Issue Resolution: Investigates and resolves customer issues as required.
Communication: Excellent written and verbal communication is essential.
As a Disability Claims Associate, You Are Responsible for:
Disability claims processing.
Strong interpersonal relationships.
Demonstrated reasoning skills.
Understanding of Medical Terminology.
Understanding of Independent Medical Examination process.
Proven ability to organize and prioritize; demonstrated success in multitasking and managing multiple, competing priorities.
Strong ability to communicate at all levels with clarity and precision, both written and verbal.
Ability to adapt in a changing work environment.
Computer skills, including MS Word, Outlook, Share Point, etc.
Graduate of a Licensed Practical Nursing School
Active Florida Nursing License
Medical claims retrieval and summarization
2+ years in a medical office or hospital experience