Exl Service

  • Analytics Manager, Decision Analytics Services

    Job Location US-NJ-Jersey City
    Regular Full-Time
  • Overview

    Analytics Manager, Decision Analytics Services


    EXL (NASDAQ:EXLS) is a leading operations management and analytics company that helps businesses enhance growth and profitability in the face of relentless competition and continuous disruption. Using our proprietary, award-winning Business EXLerator Framework™, which integrates analytics, automation, benchmarking, BPO, consulting, industry best practices and technology platforms, we look deeper to help companies improve global operations, enhance data-driven insights, increase customer satisfaction, and manage risk and compliance. EXL serves the insurance, healthcare, banking and financial services, utilities, travel, transportation and logistics industries. Headquartered in New York, New York, EXL has more than 24,000 professionals in locations throughout the United States, Europe, Asia (primarily India and Philippines), Latin America, Australia and South Africa.


    EXL Analytics provides data-driven, action-oriented solutions to business problems through statistical data mining, cutting edge analytics techniques and a consultative approach. Leveraging proprietary methodology and best-of-breed technology, EXL Analytics takes an industry-specific approach to transform our clients’ decision making and embed analytics more deeply into their business processes. Our global footprint of nearly 2,000 data scientists and analysts assist client organizations with complex risk minimization methods, advanced marketing, pricing and CRM strategies, internal cost analysis, and cost and resource optimization within the organization.  EXL Analytics serves the insurance, healthcare, banking, capital markets, utilities, retail and e-commerce, travel, transportation and logistics industries.


    Please visit www.exlservice.com for more information about EXL Analytics


    • Work with the team to solve client business problems by translating them into an analytics problem solving framework
    • Analyze structured and unstructured data from a number of drivers in the interest of solving specific questions/problems with processes in the various functional areas
    • Identifying ground-breaking Life and Annuities Insurance analytics propositions, including but not limited to new products, renewals, whitespace space identification, various Insurance Operations, distribution, Claims, Underwriting etc…
    • Deep understanding of Life, Annuities and Pension products
    • Hands on experience in Data modelling and data analytics tools like, SQL, Tableau and R or Python and good knowledge in advanced analytics / Machine learning / statistical / data mining / Text mining techniques in Regression or classification
    • The individual needs to leverage existing reporting and generate actionable insights
    • Identify analytics opportunities and ensure end to end delivery of proposition
    • Researching and consulting with clients on wealth of repository material of Insurance Analytics tools like whitepapers, brochures or any other marketing collateral to help sell EXLs Life & Annuities Analytics offerings
    • Deliver on analytical solutions in insurance, leveraging deep business understanding and analytical expertise
    • Should be able to consult customers on Life/Annuities Insurance specific analytics solutioning roadmap / blueprint
    • Develop and maintain a relationship with business stakeholders
    • Business Problem Solutions with Value addition to client businesses
    • Specify Analysis tasks to generate insights
    • Maintain high standards of quality
    • Research and apply new methodologies to varied client situations
    • Project Management
    • Team Management
    • Contributions to Strategic Initiatives within Analytics practice



    • Master’s or Bachelor's degree in electronics/electrical engineering, computer science, IT or related quantitative analytics field from top-tier universities with strong record of achievement.
    • 6+ years of Analytics experience
    • SAS knowledge
      • Writing/ Trouble shooting SAS & VBA codes & SQL queries
      • Should have prior experience in Data handling/Manipulation using SAS
    • SQL knowledge (Good to have)
      • Should be able to use optimized SQL queries to retrieve and process data from databases
    • Knowledge of Python/Tableau/R is a plus

    What we offer:

    • EXL Analytics offers an exciting, fast paced and innovative environment, which brings together a group of sharp and entrepreneurial professionals who are eager to influence business decisions. From your very first day, you get an opportunity to work closely with highly experienced, world class analytics consultants.
    • You can expect to learn many aspects of businesses that our clients engage in. You will also learn effective teamwork and time-management skills - key aspects for personal and professional growth
    • Analytics requires different skill sets at different levels within the organization. At EXL Analytics, we invest heavily in training you in all aspects of analytics as well as in leading analytical tools and techniques.
    • We provide guidance/ coaching to every employee through our mentoring program wherein every junior level employee is assigned a senior level professional as advisors.
    • Sky is the limit for our team members. The unique experiences gathered at EXL Analytics sets the stage for further growth and development in our company and beyond.


    EEO Statement



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