Exl Service

  • Loss Control Reviewer, remotely

    Job Location US-REMOTE
    ID
    2018-5956
    Group
    Overland Solutions
    Type
    Regular Part-Time (30 hrs. or less)
  • Overview

    The following position for a Loss Control reviewer, working for the Overland Solutions Survey Division will be a remote position responsible for nationwide coverage.

     

     

    Incumbent conducts quality reviews, provides coaching and guidance to survey field staff on client expectations, and provides feedback/findings to the Quality Director to improve the total quality for customers in a manner that is consistent with company policies, procedures, and standards

    Responsibilities

    • Primary goal is to improve total quality for our Customers’ book’s of business.
    • Conducts a quality review of loss control survey reports to assure technical and professional company quality standards are met prior to the work being released for transmittal to the customer.
    • Provides prompt, clear, succinct guidance to field staff for correction of any work not attaining client standards.
    • Provides client specific expectations  and assistance to survey field staff
    • Is accountable for the quality of all survey work released by the branch to its customers.
    • Advises the Quality Director of findings, product improvements or other actions that will improve the product of the surveys completed for our customers.
    • Prepares accurate professional documentation of survey review, and communicates clearly and professionally with field staff, team members and clients.
    • May be requested to assist with the more complicated and challenging field surveys should additional time be available after completion of the primary task of survey review and feedback.

    Qualifications

    • Strong analytical skills and an attention to detail.
    • Ability to manage time and perform responsibilities with little/no supervision.
    • Good interpersonal skills, ability to communicate effectively with co-workers and clients.
    • Ability to utilize resources available to complete assigned projects successfully.
    • Strong knowledge of OSHA standards, NFPA standards and the ability to research standards and apply it to reports
    • Ability to thoroughly review and critique complicated Property and Casualty reports and apply technical knowledge to the reports
    • Knowledge in use of computers.
    • Familiarity with overall organization.
    • Must exhibit initiative and be willing and able to pick up new tasks quickly.
    • Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems. 
    • Ability to deal with nonverbal symbolism (formulas, scientific equations, graphs etc.) in its simple phases.   
    • Ability to deal with a variety of abstract and concrete variables.
    • Must have extensive knowledge and skills using personal computers and MS-based office software packages including Word, Excel, PowerPoint, Outlook and Access.
    • Excellent written and oral communication skills. Ability to work/communicate with all levels of internal and external contacts.
    • Excellent organizational and problem solving skills.

    EEO Statement

    EEO/Minorities/Females/Vets/Disabilities

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