Assistant Vice President (Insurance Data Management Lead)
EXL (NASDAQ:EXLS) is a leading operations management and analytics company that helps businesses enhance growth and profitability in the face of relentless competition and continuous disruption. Using our proprietary, award-winning Business EXLerator Framework™, which integrates analytics, automation, benchmarking, BPO, consulting, industry best practices and technology platforms, we look deeper to help companies improve global operations, enhance data-driven insights, increase customer satisfaction, and manage risk and compliance. EXL serves the insurance, healthcare, banking and financial services, utilities, travel, transportation and logistics industries. Headquartered in New York, New York, EXL has more than 24,000 professionals in locations throughout the United States, Europe, Asia (primarily India and Philippines), Latin America, Australia and South Africa.
EXL Analytics provides data-driven, action-oriented solutions to business problems through statistical data mining, cutting edge analytics techniques and a consultative approach. Leveraging proprietary methodology and best-of-breed technology, EXL Analytics takes an industry-specific approach to transform our clients’ decision making and embed analytics more deeply into their business processes. Our global footprint of nearly 2,000 data scientists and analysts assist client organizations with complex risk minimization methods, advanced marketing, pricing and CRM strategies, internal cost analysis, and cost and resource optimization within the organization. EXL Analytics serves the insurance, healthcare, banking, capital markets, utilities, retail and e-commerce, travel, transportation and logistics industries.
Please visit www.exlservice.com for more information about EXL Analytics.
The Insurance Data Management Lead role is responsible for the growth of the global Insurance data management practice through the successful delivery of consulting services, identification of delivery solutions, thought leadership, networking and development of trusted advisor relationships with clients. The role will be accountable for ensuring the success of Insurance customer accounts through the pro-active management of customers’ expectations to ensure the highest levels of customer satisfaction and that their expectations are met, promoting revenue growth, retention, and overall customer satisfaction. In addition to carrying overall vertical leadership and management responsibilities, the role will play a key part in leading sales support activities, solution definition, product development, partner relationship management, and provide consultative participation in large Insurance data management strategy engagements.
This role will report directly to the VP and Head of EXL Insurance Analytics with a dotted line to the VP and Head of EXL Data.
Experience & Education
Knowledge, Skills & Abilities
Physical Demands and Working Conditions
What we offer: