Exl Service

  • Business Analyst

    Job Location US-KS-Overland Park
    ID
    2018-6218
    Group
    Operations Management
    Type
    Regular Full-Time
  • Overview

    EXL Service (EXL) is a leading business process outsourcing firm. Specializing in Insurance and financial services, we provide innovative business solutions that empower clients with a competitive advantage, enabling them to focus on their core activities. We deliver high quality products and services with our highly motivated and qualified team who are focused on exceeding client expectations.

    • The Technical Business Analyst (QA Generalist) will act as a professional liaison between client/executive project management and the development team.
    • As a member of Technology Solutions development and delivery team, analyst will gather, document and analyze application requirements and assist with functional application design.

    Responsibilities

    • The Technical Business Analyst (QA Generalist) will act as a professional liaison between client/executive project management and the development team.
    • As a member of Technology Solutions development and delivery team, analyst will gather, document and analyze application requirements and assist with functional application design.
    • A primary responsibility of this role involves testing business applications, including custom software, custom reports, and internally developed software and web site applications, for functionality, accuracy and adherence to specifications by performing systems integration, interface and regression testing.
    • In this role the analyst will also work with customers to define and scope their needs, take the steps necessary to resolve issues, and communicate resolutions to the customer in a timely and efficient manner.
    • You will validate and document customer bugs and support technical support team.
    • For small-scale focus projects, you may be asked to project manage the development and delivery of the project and to ensure client expectations are met.
    • We are looking for a smart, analytical, go-getter to join the team.
    • This is a perfect role for someone with a strong technical background and who is interested in software development but also does not want to be a programmer.

    • Domain knowledge of Insurance underwriting support services such as premium audit, commercial/residential

    Qualifications

    • Must be a critical thinker, have an eye for detail, and natural problem solving (and finding) ability
    • Strong preference for anyone with experience in underwriting support services such as premium audit, commercial/residential underwriting surveys, loss control
    • Must possess a strong grasp of web-based applications, relational databases and must be able to write and execute SQL queries for testing and troubleshooting
    • Must be capable of learning new technology in a fast paced environment

    EEO Statement

    EEO/Minorities/Females/Vets/Disabilities

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