Exl Service

  • Engagement Manager

    Job Location US-NJ-Jersey City
    Regular Full-Time
  • Overview

    ExlService.com, LLC - Jersey City, NJ

    Title: Engagement Manager


    Duties: The Engagement Manager at ExlService.com, LLC in Jersey City, NJ will develop big data hypotheses and validate them for marketing, sales, and operations analytics in financial and/or insurance sectors. Perform external research and communications with client teams. Responsible for analytics project task management; communications, including deck writing; coordination of all sub-team efforts; delivery of output; facilitation and gathering of client feedback on problem structuring; and effective management of frequency of feedback loop with offshore resources. Define project scope, deliverables and dependencies. Work closely with the project managers, for end-to-end delivery of the projects. Utilize SAS, SQL, Hive, Impala, Tableau, Excel, CART and other statistical and reporting software to carry out analysis. Use Exl analytics methodologies and analysis tools, and licensed software to perform data extraction, data understanding, variable reduction, Big Data processing, data analysis, model development, model stabilization, and model validation. May lead project teams. Play a crucial role in supporting firm development activities by training, staffing, performing recruitment and business development support. Build, validate, and monitor statistical models and ensure they meet client guidelines. Deliver data analytics presentations to clients, senior executives. Will travel to various and unanticipated worksites throughout the United States.


    Requirements: Master's degree in Engineering, Technology, Computer Science, or closely related field, plus one year of risk analytics experience. Employer will also accept a Bachelor's degree in Engineering, Technology, Computer Science, or closely related field, plus five years of risk analytics experience. Must include one year of experience in: (1) working with complex data structures and large datasets in a real business setting; (2) marketing and operations analytics in the credit card or insurance sector; (3) utilizing SAS, SQL, Python, Tableau, Excel, PPT, and CART software; (4) building, stabilizing, validating, and monitoring statistical models and ensuring that they meet the client guidelines; (5) delivering data analytics presentations to clients, senior managers and executives; (6) big data processing, data extraction, and variable reduction; and (7) managing analytics projects with offshore resources.


    Send resume and cover letter to us.careers@exlservice.com. Must cite job title and code 00385 in response.

    EEO Statement



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