Exl Service

  • Service Specialist I

    Job Location US-MA-Worcester
    Global Client Services
    Regular Full-Time
  • Overview

    EXL (NASDAQ: EXLS) is a leading operations management and analytics company that designs and enables agile, customer-centric operating models to help clients improve their revenue growth and profitability. Our delivery model provides market-leading business outcomes using EXL’s proprietary Business EXLerator Framework™, cutting-edge analytics, digital transformation and domain expertise. At EXL, we look deeper to help companies improve global operations, enhance data-driven insights, increase customer satisfaction, and manage risk and compliance. EXL serves the insurance, healthcare, banking and financial services, utilities, travel, transportation and logistics industries. Headquartered in New York, New York, EXL has more than 26,000 professionals in locations throughout the United States, Europe, Asia (primarily India and Philippines), South America, Australia and South Africa. For more information, visit www.exlservice.com.


    If you would like to join a team with a passion for quality, drive for solutions and efficiency, and positive outlooks, look no further! EXL offers a successful professional environment for you to contribute your skills and build confidence.  Competencies should include computer ease, problem solving skills, positive and clear communication, and a solution driven work ethic.  Experience with Microsoft Office applications is highly desirable.  A positive attitude is required.  Job responsibilities will at times require manual entry of policy details, manual assembly, as well as use of a variety of computer applications so interested applicants should be able to do both interchangeably with confidence. 


    The Service Specialist provides process support to a large insurance company in an operations capacity. EXL’s staff  is responsible for meeting all turn-around time requirements while maintaining outstanding quality.  As part of the EXL team the right candidate will be trained and coached to successfully meet a variety of our client’s needs.



    The Process Support Specialist will possess an ability to organize and prioritize tasks, cooperate with others on mutual goals, communicate effectively, adapt to business needs, display a strong work ethic, and take a positive approach to all job responsibilities. They must be equipped to handle a team environment while also being self-sufficient, and enjoy a fast paced work environment.  We look forward to hearing from you!  


    EEO Statement



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